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FAQs

How does consignment work?
For new consignors, you do not need an appointment for us to view your items. We will look through your items and determine what pieces are a good fit for our collection. Items must be laundered and in excellent condition. Please keep in mind that our merchandise is highly edited and focuses on styles and labels that are no more than 2-3 years old, so we may only accept a fraction of what you bring in.

What if I don't live in Perth?
If you live outside Perth, and wish to consign at Consigners Closet, please email us and let us know what items you are interested in consigning. If we feel they are a good fit, you may ship them to us. Any items that we do not accept will be shipped back to you at your request and expense.

Do you make housecalls?
YES! If you have a large amount of items to consign and would rather us come to you, please email us at admin@consignerscloset.com.au.

What types of items are you looking for?
Consigners Closet consigns clothing, shoes, handbags and accessories. We are looking for unique designer pieces and popular contemporary labels that are in excellent condition. This means that the age of the garment is not necessarily as important as the style. We focus on items bought within the last 1-3 years.

 

Do you buy vintage?
We do not accept vintage items.

 

How long do you keep the items?
We keep your items for approximately 90 days. After that time, consigners will be contacted and asked to pick up any remaining merchandise. We may also pull items before the 90 day period, at our discretion. Any items left after 2 weeks will be donated to The Esther Foundation.
You may also pick up items at anytime during the 90 day period.

 

How do you set pricing?
Our knowledgeable staff sets the selling price of consignment items at approximately 30% – 40% of the original retail value. Items with tags attached or from the current season will be set at a higher price. Handbags and jewellery are also often set at a higher price, generally 50-70% of the original retail price. The market dictates our pricing, and after selling thousands of items over the past 30 years of establishment, we have built a unique expertise regarding what your designer items are worth.

 

Do you ever reduce prices?
Yes. Your item will be at full price for the first 60 days then up to 50% off during the final 30 days. After the 90 days has passed, you may pick up any unsold items or we will donate them. We also may extend a discount during sales or on damaged items at our discretion.

 

How does payment work?
Our percentage guide is as follow;
50% to consigner for items sold between $0 - $500.
55% to consigner for items sold between $501 - $1,000
60% to consigner for items sold between $1,001 - $5,000
70% to consigner for items sold between $5,001 - $9,999
80% to consigner for items sold over $10,000.
Payments can be collected by bank transfer, cheque or cash if the amount is under $100.

 

Can I use my credit for purchase?
Yes! You may either use your use credit for items that have sold as store credit or you may use your cheque/cash towards purchases.

 

What kinds of items do you NOT accept?
Consigners Closet does not accept swimwear, lingerie, or brands such as Susans, Country Road, Cue, Sportsgirl, Nine West, Wayne Cooper, Mimco, Alannah Hill etc.

 

Do you accept returns?
All sales are final.  No refunds, returns, or exchanges.